How Much Does It Cost To Play The National Lottery

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Make sure you've won a prize

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Check you can claim your prize at a Post Office

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Remember to bring proof of ID & Address

Find your nearest Post Office

Preparing your claim

Check if you've won

Before travelling to a Post Office branch, check your ticket is a winner and how much you have won.

Remember to write your name and address on the back of the ticket.

Check the results

Got a Scratchcard?

To check if you're a winner, visit The National Lottery's Game Procedures page to find your Game Specific Rules.

Find Scratchcard

Please remember to claim in time

See rules for draw games

All draw games prizes must be claimed within 180 days after the day of the draw.

See rules for draw games

Scratchcard

Scratchcard prizes must be claimed within 180 days after the game closes.

See Scratchcard rules

What prizes can be claimed with Post Office?

How much can I claim at a Post Office?

Non-cash prize, instalment or annuity prize

Providingvalid ID at a Post Office

As proof of identity, you will need one item of identification from the Proof of ID list and also one item from the Proof of Address list.

Identification should be provided for all claims over £500.

Acceptable forms of Proof of Address +

Important: Be sure to have your ID documents with you. If the Post Office scans your winning ticket and you don't have the correct ID, you will need to complete your claim by post.

From 22 April, players age 16 and 17 will not be able to buy lottery tickets or collect winnings of over £500. Please visit the Camelot website for more information.

Where's my nearest branch?

Use our branch finder tool to find where you can claim your prize at an eligible Post Office branch.

What happens in branch?

When you give your National Lottery ticket orScratchcardto the retailer, you will notice some additional measures to ensure that you know you are a winner and how much you have won.

Queries or doubts

If you feel that the retailer has made a mistake please query the matter with them immediately. Using the Lottery terminal, they can check to see whether they gave you your 'win receipt' (if you have presented a Lottery Draw Game ticket) and can also find your transaction on the terminal.

If the retailer cannot resolve your prize payment query to your satisfaction or you have any further concerns, please contact Camelot to report the matter.